CONTACT US

We’re passionate about talking to our customers, exploring ideas and making things happen. Our team is ready by phone (yes, we’ll actually pick up the phone and talk to you), email or in person if you’re in Barrie near the branch..

Talk to us by phone:

Toll Free 1-800-461-4288
Local Telephone (705) 726-5656
Fax (705) 726-1449

E-mail our service team:

Come by and see us:

123 Ferris Lane
Barrie, ON
Canada L4M 2Y1

HOURS OF OPERATION
Mon – Fri
8:30 – 4:30
Wednesday
9:00 - 4:30

Saturday and Sunday: Closed

Staff Member	Extension	Responsibility
Alex McWilliams	2243	Core Membership Surname D-K
Alecia Grant	2239	Mortgage Administration
Andrew Shannon	2247	CFO
Anita Plewes	2248	Accounting
Bill Whyte	2226	CEO
Bonnie Elliott	2242	Mortgage Administration
Carla Kruger	2223	Dedicated Acct Advisor
Casey Thompson	2234	Senior Manager Financial Services
Colleen Jacobs	2227	Estates
Cory Hunter	2231	Core Membership Surname A-C
Danita McKenzie	2230	Teller Services
Jennifer Collins	2233	Dedicated Acct Advisor
Jolene Hollmann	2224	Core Membership Surname R-Z
Karen Zammitt	2236	Credit / Compliance / Privacy
Peter Caruana	2254	Core Membership Surname L-Q
Shannon Antonio	2251	Dedicated Acct Advisor
Shelagh Pepper	2263	HR
Sherri deGroot	2244	Marketing / Website / App
Stacey Zigah	2228	Dedicated Acct Advisor
Trystin Young	2255	Mortgage Administration

Collabria ZERO LIABILITY

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Unresolved Member Service Issues?

Member Satisfaction is very important to us at the OPPA Credit Union. If you have an unresolved member service issue please complete the following steps to ensure your issue is addressed:

Contact the person who handled the transaction in question Direct resolution of most issues can be handled efficiently by first speaking with the employee who processed the transaction in question or the Manager of that department.

Contacting the OPPA Credit Union Complaints’ Officer If you are not satisfied with the resolution provided through Step 1, you may forward your concern in writing to the Complaints Officer. The Complaints’ Officer will work with the Senior Management team to resolve the issue.

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Investments

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Recruits

Accounts

ACCESS YOUR MONEY

LENDING

Mortgages

Registered Investments

Investments

SERVICES

Recruits

CONTACT US

We’re passionate about talking to our customers, exploring ideas and making things happen. Our team is ready by phone (yes, we’ll actually pick up the phone and talk to you), email or in person if you’re in Barrie near the branch..

Talk to us by phone:

E-mail our service team:

Come by and see us:

Alex McWilliams

2243

Core Membership Surname D-K

Alecia Grant

2239

Mortgage Administration

Andrew Shannon

2247

CFO

Anita Plewes

2248

Accounting

Bill Whyte

2226

CEO

Bonnie Elliott

2242

Mortgage Administration

Carla Kruger

2223

Dedicated Acct Advisor

Casey Thompson

2234

Senior Manager Financial Services

Colleen Jacobs

2227

Estates

Cory Hunter

2231

Core Membership Surname A-C

Danita McKenzie

2230

Teller Services

Jennifer Collins

2233

Dedicated Acct Advisor

Jolene Hollmann

2224

Core Membership Surname R-Z

Karen Zammitt

2236

Credit / Compliance / Privacy

Peter Caruana

2254

Core Membership Surname L-Q

Shannon Antonio

2251

Dedicated Acct Advisor

Shelagh Pepper

2263

HR

Sherri deGroot

2244

Marketing / Website / App

Stacey Zigah

2228

Dedicated Acct Advisor

Trystin Young

COMPLAINTS OFFICER
Karen Zammit
OPPA Credit Union, 123 Ferris Lane,
Barrie ON, L4M 2Y1
complaintofficer@oppacu.com