The OPPA Credit Union is the trusted financial institution of choice for the OPP family, for life.
The OPPA Credit Union uses our knowledge of the OPP family to provide members with the financial products you need and advice you can trust throughout your life.
These principles and values guide the actions of the OPPA Credit Union and ensure we earn the trust of our members:
Bottom line: We do what’s right for our members!
At OPPA Credit Union, we focus on providing our members with a lifetime of superior financial experiences. We understand and respect our members and the challenges they face in making their dreams come true. The life of a police officer is unique. Personal stress is great. We focus our business on helping our members and their families achieve their financial goals. And we’ve been doing it since 1971. In other words, we exist to improve your life. And, we’re better qualified than most other financial institutions to do so. Because we know what makes you special.
Over the past few years, in order to achieve our growth goals, we have organized our credit union differently from other financial institutions. We have not embarked on large-scale advertising. Rather, we have focused on building our business one customer at a time, by providing excellent service and value-added advice. Every interaction with our members is critical. That’s why we have dedicated Financial Advisors assigned to a specific group of members. They work hard to get to know what their members want and need.
We all have a role to play in living out our member service promise:
Investment Specialist
After developing an early passion for finance while attending business school and managing financial institutions, Peter has been with the Credit Union on and off since 2018, starting a family and furthering his education. Currently attaining his Business Administration Masters Degree in Finance, Peter is a qualified and registered Mutual Funds Investment Specialist, with a strong focus on young families and their future goals and needs. Peter enjoys outdoor activities such as mountain biking and fishing, and actively participates in weekly hockey during the winter. When not spending time helping members grow existing and future wealth, he enjoys spending time with his wife and children on their farm. His utmost important goal is ensuring that members feel comfortable and satisfied with financial decisions made, and that the relationship built during this process is lasting and meaningful.
Investment Specialist
Investment Specialist
A family oriented professional, Carla began her career in finance in 2010 at a community Credit Union and joined OPPA Credit Union in 2014. Carla is qualified in an array of lending, and is a registered Mutual Fund Investment Specialist. She has consistently found success through effective communication skills and the unique ability to navigate the details. When not spending time helping members protect and grow their wealth, you will find her out on the local hiking trails or relaxing down by the lake. Carla is also an exotic animal owner & nature enthusiast. With a passion for helping people, she listens intently and works tirelessly to help achieve your dreams and goals. A favorite quote that she endeavors to make a reality: “Go confidently in the direction of your dreams. Live the life you have imagined.” Henry David Thoreau
Investment Specialist
Investment Specialist
While living a healthy lifestyle, Jennifer enjoys spending time with her family and friends. She has a passion for the outdoors whether that be biking, hiking or just sitting and enjoying nature at its best. Jennifer joined the OPPA Credit Union in 2005, and has worked in the financial services industry since 1997. She is a registered Mutual Funds Investment Specialist. Jennifer enjoys getting to know her members and has a strong belief in the importance of planning for the future. She enjoys building long-term relationships with her members and helping them achieve their financial goals through every stage of their lives.
Investment Specialist
Mutual funds and other securities are offered through Aviso Wealth, a division of Aviso Financial Inc.
Commissions, trailing commissions, management fees and expenses all may be associated with mutual fund investments.
Please read the prospectus before investing. Unless otherwise stated, mutual funds and other securities are not insured
nor guaranteed, their values change frequently and past performance may not be repeated.
Lending Specialist
Jolene Has a penchant for life’s simple pleasures like relaxing with a good book in her backyard oasis. Loves spending her free time with family, friends, husband and dog. Jolene began working at the OPPA Credit Union in October 2012 prior to working at another financial institution for 19 years. Jolene is passionate about helping people achieve their goals and dreams. She enjoys getting to know her members and their specific needs.
Lending Specialist
Lending Specialist
Lending Specialist
A lifelong learner who loves to travel as well as concert enthusiast who enjoys spending time with her kids, husband, family and friends. Her faith is important to her and she is active in her church community. After receiving her degree in Travel and Tourism, Shannon was able to see the world from a new point of view. After visiting Africa and teaching the locals new life skills she was forever changed. Changing gears, Shannon has now worked in the financial industry as an advisor and mutual fund specialist for over 10 years. Since starting in the Banking world, Shannon decided to expand her horizons by joining the team at the OPPA Credit Union in 2011. Working at the OPPA Credit Union gives Shannon the chance to think outside of the box, while giving members customized advice that makes sense for their needs. In order to do so, she will put herself in their shoes and go above and beyond to strive to give her members a superior experience. Shannon genuinely loves to help her members and serves them well.
Lending Specialist
Lending Specialist
A wife and mom of two active kids, Stacey finds time between dance recitals and soccer games to relax and travel with her family on the weekends. When she is not with her family, you can find Stacey on the golf course working on her short game. Stacey joined the OPPA Credit Union in May 2017 and brings with her a background in Financial Planning. She is experienced in helping identify short and long term goals and developing strategies to achieve them. As a Chartered Life Underwriter, Stacey specializes in Wealth Accumulation & Preservation, Estate Planning and Tax Planning. Stacey believes that everyone deserves the opportunity to work with an Advisor, whether you’re financially established or just beginning your financial story. When life changes, so does your plan.
Lending Specialist
Investment Specialist
When you join the OPPA Credit Union, you become a Member and you own shares. As a shareholder, you may want to spend a few minutes to learn more about how the credit union is governed and managed. – or more specifically, who sits on the Board of Directors (oversight) and on the Management Team (day-to-day operations and strategy.
Start with the latest Annual Report ot get a sense of your credit union’s business performance.
Each year we publish an Annual Report for members. The report outlines the previous year’s accomplishments and includes key financial statements.
Contact Sherri Degroot (sherri@oppacu.com) for information about the 2023 Annual General Meeting.
Like all credit unions, the OPPA Credit Union has a board of directors responsible for setting direction and overseeing the credit union on behalf of its members. Directors are elected by members, and every member in good standing has the right to seek election to the board.
The board has five key responsibilities:
If you have questions or comments for your board of directors, please send an email to Board Secretary Tammy Lalo-Malec tammy@oppacu.com.
BOARD MEMBERS
Here is our current board of directors:
We appreciate the time and effort that our directors dedicate to planning our future and ensuring that the best interests of members are always at the forefront of the OPPA Credit Union’s operation. Directors attend regular board meetings and participate on board committees.
The board has established five committees to help carry out its responsibilities. In addition to serving on the board, each director participates on at least one of these committees.
Your credit union’s management team includes seasoned financial services professionals in all aspects of the business. The team’s prudent, practical approach behind the scenes allows us to offer our members the right selection of products, services and new ideas in perfect balance.
MEET THE TEAM
Here are answers to the general questions we hear most often.
Online banking makes managing your finances easy and convenient. However, there are measures you should take, and best practices you should follow, whenever you go online to access your accounts. Your online security is our priority.
SECURITY GUARANTEE
Our online banking system is safeguarded with the best security available in a commercial environment, ensuring that your information is protected while data is transmitted between your computer and our banking server.
ENCRYPTION
Internet encryption protects your information while it is in transit between your computer and our systems. Encryption ensures that data cannot be read or altered because the information is scrambled. Our online banking website uses a 128-bit SSL, encrypting both request and response transactions, through a secure connection. To establish a secure connection, verify that the prefix of our website address in your browser reads ‘https’ (and not simply ‘http’). All the browsers we support meet this requirement. If yours doesn’t, please download the appropriate encryption support from your browser’s supplier.
CONTROLLED ACCESS TO YOUR ACCOUNTS
Your accounts can only be accessed by providing the correct login credentials and Personal Access Code (PAC), which only you know. Our employees never know these details and will never ask you to provide them with this information.
ENHANCED SECURITY LOGIN PROCESS
The first time you log in to your online banking account, you will be asked to choose from a list of security questions and answers. Be sure to pick questions with answers that are not easy to guess. Use ones that only you know. If you have a joint account, the questions and answers for both users must coincide. You can register your home or personal computer so that you will not have to answer a security question every time you log in. However, when you log in to your account from another machine, we will ask one of the security questions to confirm your identity.
For security reasons, we track the number of login attempts used to access your online banking. After a number of incorrect attempts to provide the correct PAC or answers to security questions, your online access will be immediately disabled. To regain access, please call our customer service representatives.
PERSONAL ACCESS CODES (PAC)
Online credentials can be numerous as they are needed for email accounts, social networking sites, online newspapers and shopping websites. That’s a lot of usernames and passwords – and it can be tempting to use the same combination for everything. But this makes it far too easy for hackers because once they have one password, they can access all your sites. Login credentials are the keys to your accounts so don’t leave those keys around for anyone to find. For online banking, the key is your Personal Access Code (PAC). We recommend you:
PERSONAL DETAILS
When you move, it is important to notify us of your change of address. If your mailing information isn’t up-to-date, statements or letters that contain personal information will continue to be sent to your former address.
LOGGING IN AND OUT
When you are finished with your banking session, always log out by clicking the “Log Out” button, as opposed to simply closing the browser window. To help protect your information, your online banking session will end automatically if there has been no activity for 20 minutes or if your visit lasts longer than 60 minutes. If your session has timed out, no further transactions can be made until you log in again. This time-out feature helps protect your accounts from unauthorized access if your PC is left unattended or if you have forgotten to log out.
OPPA Credit Union: Barrie Office
123 Ferris Lane, Barrie, Ontario L4M 2Y1
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